from the conferences organized by TANGER Ltd.
In logistics processes, we are currently observing trends related to reducing people's work in favor of the implementation of automated systems. It is influenced by the changes in the organization's environment and enterprises. The most frequently used autonomous systems supporting logistic operations include ground vehicles (e.g., AGV). However, many researchers emphasize that unmanned aerial systems will be the critical technology for factories operating following the Industry 4.0 concept. Companies from high-risk sectors are interested in automating routine logistics operations. In their case, the effect of implementing autonomous vehicles is to increase the efficiency and effectiveness of the process and reduce the occurrence of human errors, which are the source of adverse events. The article aims to present a project to implement an unmanned aerial system to handle internal manipulation operations between a warehouse and a laboratory at a manufacturer in the chemical sector. The research was conducted following the assumptions of the Business Process Management lifecycle. However, due to the level of advancement in the implementation of the presented project, the article will show the results of the first three stages of the research procedure: (1) Process discovery, (2) Process analysis, (3) Process redesign. Based on the analyzes, the main threats related to the implementation of the new solution were identified, as well as the potential benefits.
Keywords: Drones, unmanned aerial system (UAS), internal transport, safety, logistic service© This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.