from the conferences organized by TANGER Ltd.
This paper presents a simulation model dedicated to resources planning in the security control process at the airport terminal. The developed model may be applied at any airport using centralised security checkpoint. This article presents a stochastic model that allow for measurment the degree of schedule adjustment for the fulfillment of the level of service assumptions according to the IATA standards as output data. This model has been developed as user-friendly, which automatically takes into account IATA standards. It has not been combined yet. In the models, only the waiting time was determined without reference to the required standards. A simulation model uses the Monte-Carlo method, basing on the universal characteristics of passenger reports to the security checkpoint. The simulation model obtains information on the degree of schedule adjustment for security lanes to the C level of the service category according to the IATA standards. The application of the simulation model may be applied in the management of the security control process in order to avoid an overestimation or underestimation of the service work lanes schedules.
Keywords: airport, security checkpoint, simulation model© This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.