Open Access Conference Proceedings

E-commerce is still developing at a fast pace. Early growth was slowed by many barriers, such as inadequate privacy and data security in transactions, low customer’s confidence and even by problems with access to Internet. A lot has changed during the last 10 years. Both demand and supply increased as the number of customers, shops and products offered grew. Customers’ expectations changed in many aspects also with regards to cost and timing of deliveries. In search of efficiency improvements e-commerce companies innovate. In this paper we use research data to analyze the relation between the size of warehouses and delivery options offered and the size of the company and relate findings to business and logistics strategies of e-commerce companies. We find that there is a direct link between net revenues and size of warehouses, which means that companies prefer to use own facilities and that regardless of the company’s net revenues delivery options offered to clients remain the same.

Keywords: e-commerce, warehouse, fulfillment, strategy

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