Open Access Conference Proceedings

The authors took a challenge to analyse the possibility of the application of a FMEA method for improving the efficacy of logistics operator’s activity, especially executed logistics processes. Searching for methods and tools for improving the efficiency of logistical processes requires both the development of new solutions and the appropriate modification of existing solutions. A good example is LFMEA, which requires specific assumptions for a proper analysing and evaluating logistical processes. The effectiveness of this method depends on the criteria and constraints that should be defined for a particular logistics operator. The LFMEA method can play an extremely important role in identifying and categorizing existing knowledge deficits that strongly determine the level of efficacy of logistics processes. The study was undertaken in Deutsche Post DHL, one of the key LSP operators. The study proved that the efficacy of a LSP operator could be significantly improved by using a LFMEA method to identify and to analyse transport processes. The study indicates that in a selected LSP operator, further improvements in its activity requires a deep analysis to identify deficits and determinants affecting transport processes and to undertake actions minimalizing their negative influences.

Keywords: transport processes, logistics operator, LMFEA method

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