Open Access Conference Proceedings

The aim of this article is to demonstrate the importance of the reliability of the selected links of the logistics chain. For companies operating on the steel market, this means the need to develop new terms of cooperation based on different segments of customers. Logistics operators are those links that fall within the structure of efficient logistics chains. In order to meet market expectations, steel plants must be in possession of the tools to verify the different links forming part of their respective logistic chains.To verify the research objective, the following theoretical tools were used: analysis, synthesis, generalizations, comparisons. In terms of practical methods, the following found application: observation method (collecting information about the partners in logistics chain, interviews with employees, determining interferences within and between the links) as well as calculation method and Delphi method.The article, based on the research conducted in the selected links of the logistics chain of the steel industry, has shown model of assessing the logistics operators in supply chain. A method of evaluation of logistics operators was proposed, with the aim of minimizing interferences in the chain.

Keywords: logistics chain, steel market, logistics operators, Delphi method for evaluating logistics operators

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