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The article presents a developed simulation model of the check-in process of passengers using air transport. The model allows a detailed analysis of the process taking into account the typology of air carriers. The model was verified on a real system and sensitivity analysis shows that a different flight structure of the timetable in terms of the nature of the carrier offering a given connection may have a significant influence on the change of the passenger flow at the passenger terminal.
Keywords: check-in, airport, simulation model© This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.