Open Access Conference Proceedings

This paper presents a comparison of fundamental management processes of selected manufacturing and service companies. The selected object for the service enterprise was a spa resort, which depends on the geothermal potential of the surrounding area and provides medically preventative and curative procedures. Object management in the form of manufacturing companies and tourist resorts are understood as a system. The paper concentrates on the comparison of model cores: the logistics of procurement, ordering and selling, the management of the flow of materials, energy and people, and also the post-sales service.

Keywords: services, manufacturing enterprise, micro-logistic model, processes

© This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.