Open Access Conference Proceedings

Performance measurement is a topic which is often discussed by both academics and practitioners but it is complicated by its multi-dimensional nature. One way of overcoming the inherent complexity of performance measurement system might be to employ structured design methodologies. With respect to the preliminary results of a study into the use of process approach for the design of performance measurement systems in other countries such solutions were analyzed. The empirical findings are compared to the attributes of a good performance measurement system adopted from the literature. The purpose of the article was an analysis of the applied methods as far as the allocation of judiciary permanent posts is concerned, the quantity of the inflow of cases and the organizational structure of the common courts in relation to the identified faultiness in the performance measurement. On the basis of the research and the analysis of good practice presented in the foreign literature, directions of creating a system of measurement have been pointed out, according to the process approach and the application of solutions in the area of logistics.

Keywords: performance measurement, process approach, logistics, common judiciary, efficiency

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